Don works as a property salesman on a housing estate which belongs to his father. In his free time he does volunteer work for a telephone help-line service and endeavours to bring hope to the people who call in and who have certainly lost most of their hopes. Ann is employed as a video and photographic equipment saleswoman. Ann's boyfriend is a journalist who has been sent to Eastern Europe. When he has been away for just a month, he calls her to say he wants to break up to her. She reacts and tries to get him back by sending him some videos in which se confesses to him “Things I never told you”. Ann's and Don's lives cross, bringing about radical changes to the way in which they were originally mapped out.